When sharing a single application with others, sometimes the shared content isn't visible if the windows of other applicationsĪre placed on top of the application being shared. Workaround: If you have a secondary line, you can forward calls to the primary line. When integrated with a call service that lets you make calls in the app, Webex App only uses your primary line for calling. Workaround: Disconnect from your desk phone first and then proceed with joining your Personal Meeting Room. When you're connected to your desk phone and you try to join your Personal Meeting Room, you receive an error if your desk Looks like you're about to join but your phone doesn't ring (Webex Calling and calling hosted by a Service Provider only).
![ring notification sounds ring notification sounds](https://i.ytimg.com/vi/2I3KBy8-FtY/maxresdefault.jpg)
When your app is connected to your desk phone and you try to join your own Personal Meeting Room from the Meetings tab, it When you set your status to Do Not Disturb on your desk phone, incoming callers can't reach your voicemail (Webex CallingĪnd calling hosted by a Service Provider only). Workaround: Pull the call from your mobile app to your desktop app.
![ring notification sounds ring notification sounds](https://dbcor68boruxq.cloudfront.net/optimized/2X/e/ee12b5689e01c1b9bf247e9833b831673dc58f11_2_260x500.jpg)
Webex may crash if you click on the green timer button for a call that is active on your mobile app. When you're in a call and you've been transferred to someone else, the call is dropped if you try to share your screen. You're unable to answer a second call from a Call Queue. Workaround: Alert all appearances for Click-to-Dial calls within shared call appearance should be enabled for Automatic Callback. Only then, does theĬaller ID of the person you're transferring the call for show up.Īutomatic callback isn't working properly. When you're transferring a call to someone else, your caller ID shows until the transfer is complete. For more information, contact your IT administrator.
RING NOTIFICATION SOUNDS INSTALL
We recommend that users download the latest version from and install manually.
RING NOTIFICATION SOUNDS UPDATE
Workaround: Exit the Webex App app, start Outlook and then restart the Webex App app.įor the following versions of the Webex App app, the automatic update will not work for users on an administrator installed Windows environment: Sometimes the Webex App app accesses the Microsoft Outlook OST file and you're unable to start Microsoft Outlook.
RING NOTIFICATION SOUNDS FULL
Workaround: On administrator installed environments, an administrator can do a full install of the new app and on other environments,Ī user can do a full install using the MSI. With the automatic update for the updated Webex logo, you'll see the old name and icon in the Add or Remove Programs.
![ring notification sounds ring notification sounds](https://image.shutterstock.com/image-vector/sound-ring-notification-icon-vector-600w-328931627.jpg)
Workaround: An administrator must do a full install of the new app. See the old logo and name in shortcuts, and the start menu. On administrator installed Windows environments, the updated Webex logo will not appear with the automatic update. When you use OneDrive or SharePoint and you try to share a file or link a folder, you can't access your Recent files or your Enterprise Content Management with Microsoft OneDrive or SharePoint Online The minimum Windows OS version is Windows 7.